Careers

The Senior Social Media Manager at Dermapure leads the creation and execution of national and local social media strategies. This strategic role enhances Dermapure's digital presence through effective collaboration and curated content.
 

Responsibilities : 

• Strategic Planning: Develop and refine a global social media strategy aligned with Dermapure's brand values. Tailor these strategies to local markets to ensure cultural relevance and effectiveness.
   
• Collaboration with Creative Agencies: Serve as the main point of contact with creative agencies, ensuring that all content aligns with Dermapure’s brand standards and aesthetic guidelines.
   
• Campaign Development & Management: Lead innovative social media campaigns promoting Dermapure’s brand, services, and offers. Leverage trends to enhance campaign performance while maintaining brand consistency.
   
• Content Creation & Management: Oversee content production across various platforms, ensuring consistency in messaging. Collaborate with creative agencies to maintain high-quality visual and written content.
   
• Community Engagement & Growth: Build and nurture an online community by actively engaging with followers, responding to comments, and using feedback to refine strategies for improved engagement.
   
• Analytics & Reporting: Regularly monitor and analyze social media performance using analytics tools. Generate reports to assess success, identify areas for improvement, and optimize future campaigns.

 

Qualifications : 

• Bachelor’s degree in Marketing, Communications, Digital Media, or a related field.
• 5-7 years of experience in social media management, ideally in beauty, wellness, or medical aesthetics.
• Proficient in social media management tools (e.g. Later, Hootsuite, Sprout Social) and analytics platforms.
• Bilingualism (French and English) is mandatory, as we oversee the brand's presence across Canada.
• Strategic Vision: Ability to craft and implement global and local social media strategies.
• Project Management: Strong organizational skills to manage multiple campaigns and partnerships.
• Leadership: Proven ability to lead cross-functional teams and external collaborators.
• Data-Driven Decision Making: Ability to analyze data and adjust strategies accordingly.
• Creativity & Innovation: Develop engaging, innovative social media content.
• Collaboration: Strong interpersonal skills for working with teams and agencies.
• Adaptability: Flexibility in a fast-paced digital landscape.
• Passion and Dedication to Social Media: Deep enthusiasm and commitment to staying at the forefront of social media trends, best practices, and innovations.

our professional journey begins here at Esteem Medical Esthetics, partner of Groupe Dermapure Inc.!

Explore the world of Dermapure, where excellence in aesthetic care meets innovation and well-being. Immerse yourself in our environment where beauty comes to life through a holistic and professional approach.

With ambitious goals, you aim to contribute to shaping the future within a company that values your expertise and input. Are you seeking an employer that provides flexibility and opportunities for professional development?

Responsibilities :

• Assess client needs and recommend appropriate treatments and homecare products.
• Perform consultations and create treatment plans aligned with client needs.
• Perform the treatments according to the protocols.
• Pre-book clients for future treatments.
• Build customer loyalty through post treatment follow-ups, appropriate homecare recommendations and customer care during their visit.
• Track post-treatment clients.
• Attend training session and keep skills up to date.
• Take pictures of customers.
• Prepare sales consultation statistics for management.
• Verify the accuracy of the orders.
• Keep the protocol books up to date.

Qualifications:

• Diploma of College Studies in Nursing.
• Hold the license of RN or RPN.
• At least five (5) years of experience in a similar position.
• Excellent communicate skills.
• Demonstrate a client centered approach.
• Demonstrate team spirit and collaboration.
• Demonstrate initiative and autonomy.
• Ability to respect work procedures.
• Excellent interpersonal skills.

Acting under the supervision of the Clinic Director, the Receptionist is responsible for greeting/hosting customers at the clinic, as well as communicating with them over the telephone, by email and/or fax. The Receptionist provides outstanding customer service and is also responsible for invoicing clinic products and services.

Responsibilities – 

1. Greeting Customers/Customer Service

• Greet customers when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new customer and update existing customer files.
• Answer phone calls and reply to customer e-mails with a keen understanding of aeshetic procedures.
• Book customer appointments and manage the appointment calendar.
• Prepare customer files for next-day appointments.

2. Reception Management

• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Establish the day's treatments in collaboration with the consultant.
• Manage the clinic’s info e-mail inbox.
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
• Order office supplies and beverages.
• Close batches, balance daily reports and transfer receivables to accounting.
• Ensure availability of cash in the register and notify the person in charge.

3. Customer Invoicing

• Prepare customer invoices and verify invoices daily.

Requirements – 

• High school leaving diploma is mandatory, training in secretarial/office systems would be an asset.
• At least two (2) years of experience in a similar role.
• Experience in the medical-aesthetics field.
• Proficiency in Microsoft Office Suite.

Under the supervision of the Clinic Director, the Technician offers professional treatments and ensures a follow-up with our clientele. The technician is responsible for providing medical-aesthetic treatments according to the needs of the clientele and the service offered, in addition to advising the clientele and participating in the sale of skincare products to optimize the beauty routine of the clientele. The technician also performs follow-ups on treatments and skincare routine and may, on occasion, offer personalized consultations.

Responsibilities :

• Effectively administer treatments on a variety of modalities.
• Provide us with educational credentials from a laser school and have a solid understanding of lasers and laser physics.
• Recommend retail products best suited for the patient based on their skin concerns.
• Work in a well organized fast-paced environment.
• Collaborate in a team-based setting to recommend and deliver result focused treatment plans.
• Assist in performing administrative duties such as: answering phones, scheduling appointments and charting.
• Maintain a high standard of patient care and satisfaction by providing exceptional customer service.
• Attend work reliably with an enthusiastic and positive attitude.

Requirements –

• Diploma of professional studies in aesthetics.
• Diploma in photoepilation or certification on platforms specific to medical aesthetic clinics, an asset.
• Minimum of 2 years experience in a similar position.
• Superior understanding of skin, skincare, and up to date laser and laser physics knowledge.
• Experience with Zenoti will be an asset.
• A high level of professionalism, performance, and care in personal presentation.
• Strong interpersonal skills.
• A passion for the industry, and a desire to build positive, long-lasting clinician-patient relationships.

Project Skin MD® Richmond is the first SkinCeuticals boutique of its kind in North America, hosting an acclaimed lineup of professional treatments tailored to help you achieve healthy, glowing skin, along with injectable services. A perfect fusion of SkinCeuticals’ science and Project Skin’s legacy of skin innovation, the partnership is a match made in skincare heaven.

We are currently looking for a Receptionist & Skincare Advisor to join our team.

Responsibilities – 

• Effectively answer patient inquiries in person, over the phone and via emails.
• Provide excellent customer service.
• Book and schedule appointments.
• Greet patients and direct them to treatment providers and service areas.
• Recommend and sell skincare products.
• Assist with patient inquiries/concerns.

Requirements – 

• Ability to multitask, exceptional organizational skills and attention to detail.
• Team player with strong work ethic.
• A passion for skincare and aesthetics field.
• 2 years experience as a Receptionist, in Sales, or Customer Service is preferred.
• Language requirements: Fluent in English; Competency in Chinese (Mandarin, Cantonese) is preferred.

Acting under the supervision of the Clinic Director, the receptionist is responsible for greeting/hosting customers at the clinic, as well as communicating with them over the telephone, by email and/or fax. She provides outstanding customer service and is also responsible for invoicing clinic products and services.
 

1. Greeting Customers / Customer Service

• Greet customers when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new customer and update existing customer files.
• Answer phone calls and reply to customer e-mails.
• Book customer appointments and manage the appointment calendar.
• Prepare customer files for next-day appointments
   

2. Reception Management

• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Establish the day's treatments in collaboration with the consultant.
• Manage the clinic’s info e-mail inbox.  
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
• Order office supplies and beverages.
• Close batches, balance daily reports and transfer receivables to accounting.
• Ensure availability of cash in the register and notify the person in charge.
   

3. Customer Invoicing

• Prepare customer invoices and verify invoices daily.

Requirements – 

• High school diploma is mandatory, training in secretarial/office systems would be an asset.
• At least two (2) years of experience in a similar role.
• Proficiency in Microsoft Office Suite.
• Customer oriented.
• Ability to communicate effectively.
• Demonstrated teamwork and collaboration skills.
• Honest and trustworthy.
• Demonstrated initiative and autonomy.
• Ability to plan and coordinate activities.
• Demonstrated rigor, reliability and flexibility.

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.
 

Our Benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

• Assist the doctor on injection days by: Providing exceptional customer service skills and a warm demeanor. Controlling flow of patients from arrival to waiting room to preparing. Preparing the treatment rooms so they are clean and stocked for injection (supplies and products). Getting patients ready for treatment: face washed, photos, consent, topical, discuss treatment and aftercare. During treatment, providing reassurance to patient, discussing aftercare, documenting treatment and other services or products discussed for front staff to address patient. After treatment, assisting with aftercare instruction, ice and arnica, follow up reinforced.
   
• Administrative tasks: Keep medical charts confidential. Keep treatment rooms neat and de-cluttered. Keep track of injectable inventory to ensure products & supplies ordered on time and kept in stock. Mix neuromodulators at start of day. Keep an eye on supply of neuromodulators throughout day. Optimize Dr schedule – daily/weekly. Communicate with other staff as to scheduling, handling of patients, assistance needed, etc.
   
• Greeting Customers/Customer Service : Greet customers when they arrive at the clinic and provide outstanding customer service. Create a file for each new customer and update existing customer files. Answer phone calls and reply to customer e-mails. Book customer appointments and manage the appointment calendar. Prepare customer files for next-day appointments.
   
• Reception Management: Implement the clinic’s opening and closing procedures. Manage correspondence and postal mail. Establish the day's treatments in collaboration with the consultant. Manage the clinic’s info e-mail inbox. Ensure that the reception area, boutique area and waiting area are properly maintained and stocked. Order office supplies and beverages. Close batches, balance daily reports and transfer receivables to accounting. Ensure availability of cash in the register and notify the person in charge
   
• Customer Invoicing: Prepare customer invoices and verify invoices daily.

Requirements –

• High school diploma is mandatory, training in secretarial/office systems would be an asset
• At least two (2) years of experience in a similar role.
• Bilingual: English, French.
• Experience in the medical-aesthetics field.
• Ability to communicate effectively.
• Demonstrated rigor, reliability and flexibility.
• Proficiency in Microsoft Office Suite.

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.

Our benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

• Assisting our physicians in medical, cosmetic, invasive and non-invasive treatments.
• Receive and follow-up with patient referrals received by fax or database.
• Input cosmetic client’s consultations, treatments and download photos in software database.
• Answer incoming calls, schedule client appointments, greet and direct clients through the treatment process.
• Establish and maintain rapport with clients to ensure overall customer service satisfaction of clients.
• Educate clients on additional services, all treatment processes including pre and post treatment care.
• Administer treatments in accordance with Dermapure policies and procedures.
• Maintain accurate client treatment records/data in the clients’ medical and cosmetic charts.

 

Requirements –

• RPN or LPN;
• At least three (3) years of experience in a similar role in the medical or medical aesthetics field.
• Medical charting (SOAP).
• Proficient with personal computers and contemporary software applications.
• Passion and an interest in Medical Aesthetics.
• Ability to complete detailed paperwork.
• Maintain professional appearance and demeanor, at all times.
• Perform all duties as requested or assigned.
• Warm and welcoming manner.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

*We are proud to offer equal chances to everyone. Only selected candidates will be contacted for an interview.

Dermapure St. Catharines is seeking a Receptionist to join our team! Become part of the most prestigious network of clinics specializing in medical aesthetic care in Canada!

 

Acting under the supervision of the Clinic Director, the Receptionist is responsible for greeting/hosting patients by providing high-end service and preparing for each patient's visit (prepping and filling charts, follow through on billing for OHIP patients). They will also be the main point of contact for all industry sales representatives.

 

Main responsibilities:

 

1. Greeting Customers/Customer Service

• Greet customers/patients when they arrive at the clinic and provide outstanding customer service.
• Create a file for each new patient and update existing patient files.
• Answer phone calls and reply to patient e-mails.
• Book appointments and manage the appointment calendar.
• Prepare charts and files for the next-day appointments.
• Keep patient appointments on schedule by notifying the technicians and doctor of their arrival.

 

2. Reception Management

• Implement the clinic’s opening and closing procedures.
• Manage correspondence and postal mail.
• Establish the day's treatments in collaboration with the consultant.
• Manage the clinic’s info e-mail inbox.
• Ensure that the reception area, boutique area and waiting area are properly maintained and stocked.
• Order office supplies and beverages.
• Close batches, balance daily reports and transfer receivables to accounting.
• Ensure availability of cash in the register and notify the person in charge.

 

3. Customer Invoicing/Inventory

• Prepare customer invoices and verify invoices daily.
• Pay close attention to needed inventory needs within the clinic and maintain stock.

 

Required professional qualifications and experience:

• Experience in a spa or medical spa or other service-oriented position.
• High school or college diploma required.
• Experience with medical software, OHIP-billing an asset.
• High comfort level and proven record of accomplishment in retail sales.
• Knowledge of Microsoft Office Suite, CTRL and ACOMBA (an asset).
• Knowledge of Accuro, MDware, and Zenoti (an asset).

 

Required personal competencies:

• A high value on customer-care and understanding of luxury expectations.
• Proficiency in phone answering and appointment booking and able to cope well in a high-energy environment.
• Strong multitasking skills and a quick learner.
• Strong technical skills for computer and scheduling use.
• Demonstrates rigor, reliability, flexibility.
• Demonstrates teamwork and collaboration skills.

 

Schedule: Needs to be able to work later hours

Your professional journey begins here at Esteem Medical Esthetics part of Dermapure Inc!

Explore the world of Dermapure, where excellence in aesthetic care meets innovation and well-being. Immerse yourself in our environment where beauty comes to life through a holistic and professional approach.

With ambitious goals, you aim to contribute to shaping the future within a company that values your expertise and input. Are you seeking an employer that provides flexibility and opportunities for professional development?

Our Benefits:

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

 

Under the supervision of the Clinic Director, the Nurse Injector’s role is to carry out treatments with clients.

Responsibilities :

• Assess client needs and recommend appropriate treatments and homecare products.
• Perform consultations and create treatment plans aligned with client needs.
• Perform the treatments according to the protocols.
• Pre-book clients for future treatments.
• Build customer loyalty through post treatment follow-ups, appropriate homecare recommendations and customer care during their visit.
• Track post-treatment clients.
• Attend training session and keep skills up to date.
• Take pictures of customers.
• Prepare sales consultation statistics for management.
• Verify the accuracy of the orders.
• Keep the protocol books up to date.

Qualifications:

• Diploma of College Studies in Nursing.
• Hold the license of Registered Nurse or Licenced Practical Nurse with certified practice of BC
• At least two (2) years of experience in a similar position.
• Excellent communicate skills.
• Demonstrate a client centered approach.
• Demonstrate team spirit and collaboration.
• Demonstrate initiative and autonomy.
• Ability to respect work procedures.
• Excellent interpersonal skills.

Our Core Values

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone.

Are you passionate about beauty and medical aesthetic care? Do you enjoy taking care of customers and offering them solutions tailored to their needs and concerns?

Dermapure is the benchmark company for non-surgical, medical-aesthetic care. With 76 clinics across Canada, our philosophy is to offer high-end, non-invasive treatments that combine the latest innovations in skin rejuvenation with visible, natural results.
 

Our Benefits –

• Competitive compensation
• Comprehensive group insurance program
• Access to telemedicine
• Advantageous discounts on medical-aesthetic treatments and products

Responsibilities –

• Effectively administer treatments on a variety of modalities.
• Provide us with educational credentials from a laser school and have a solid understanding of lasers and laser physics.
• Recommend retail products best suited for the patient based on their skin concerns.
• Work in a well organized fast-paced environment.
• Collaborate in a team-based setting to recommend and deliver result focused treatment plans.
• Assist in performing administrative duties such as: answering phones, scheduling appointments and charting.
• Maintain a high standard of patient care and satisfaction by providing exceptional customer service.-Attend work reliably with an enthusiastic and positive attitude.

 

Requirements –

• Minimum of 2 years experience in a similar position.
• Diploma of professional studies in aesthetics.
• Superior understanding of skin, skincare, and up to date laser and laser physics knowledge.
• A high level of professionalism, performance, and care in personal presentation.
• Strong interpersonal skills.
• A passion for the industry, and a desire to build positive, long-lasting clinician-patient relationships.
• A desire and willingness to learn and grow within the position and our company.
• Excellent organization and time management skills. Ability to adapt and respond and quickly to changing priorities.
• Excellent oral and written communication skills.
• Diploma in photoepilation or certification on platforms specific to medical aesthetic clinics, an asset.
• Experience with Zenoti will be an asset.

Our Core Values –

We care about our people. We innovate to achieve. We dare to be different. We empower to elevate.

We are proud to offer equal chances to everyone, but only selected candidates will be contacted for an interview.